Eden May

Eden May is a locally owned, managed, and staffed property firm operating across Taunton, Somerset, and the surrounding areas, including Firepool and Staplegrove. The company is dedicated to providing a personal touch in property services, encompassing renting, letting, selling, and buying. Founded by Jayne O'Brien, the firm positions itself as a partner for individuals navigating their property journey. The company emphasizes that a property is often the most significant asset an individual will buy or sell, viewing it as a valuable and potentially life-changing investment.

The firm brings over two decades of experience within the local property market and business community of Taunton, Somerset. This extensive background includes direct involvement as a landlord, tenant, and estate agent, providing a comprehensive understanding of various perspectives within the property sector. This diverse experience ensures a wealth of knowledge and expertise that supports clients through every stage of their property transactions. The company believes that partnering with a trained, professional local agent provides clients with high levels of support, accurate advice, industry insights, and local market knowledge.

Eden May is passionate about building lifetime relationships with its clients, including buyers, sellers, landlords, and tenants. The firm considers each home move as part of a lifetime journey rather than a single transaction. The company's approach involves taking the time to understand client needs and focusing on their specific goals, dreams, and plans behind every property decision. This client-focused philosophy is delivered through a flexible, modern approach, leveraging the latest technology alongside traditional, person-to-person client care to ensure a stress-free experience.

The firm offers a range of comprehensive property services, beginning with free sales and rental valuations to help clients understand their property's worth. For those looking to let a property, Eden May guides landlords through legal and regulatory compliance, prepares informative marketing materials with quality photographs and floor plans, and creates bespoke reports about the home and local area to attract suitable tenants. The company meticulously qualifies enquiries and conducts viewings with potential tenants, using its experience to assist landlords in selecting the right fit for their property. Furthermore, the firm carefully vets and checks prospective tenants.

In terms of property management, Eden May provides a thorough handover with tenants at the start of a tenancy and accurately manages move-in and move-out utility readings to prevent unpaid bills. The company is available to manage tenancy queries and issues 24/7, providing a designated point of contact for each tenancy. Eden May responds promptly to maintenance and repair issues, keeping property owners fully informed, and advises on and manages refurbishments using a trusted team of local trades. The firm maintains a proactive relationship with tenants to foster long-lasting tenancies, monitors expenditures, collects rent monthly, and provides transparent online account access for landlords to view documents, statements, and invoices.

The company also takes swift action to address late payments or arrears, offering advice on potential actions and consequences.