Loft

Loft was established in 2003 by Ben Hall, evolving from a second-hand furniture shop in Manchester into a nationwide furnishing provider. The company's origins involved offering a removal service for estate agents, with suitable items being upcycled and resold. This initial service laid the groundwork for Loft's current comprehensive offering. The firm maintains its headquarters in Manchester and also operates a location in London, enabling efficient furniture delivery across the United Kingdom.

Over two decades, Loft has grown into a furniture supplier within the property industry, adapting its products and services to market trends. Loft provides a full-service solution encompassing design, delivery, installation, removals, replacements, and recycling. The company's approach is guided by a "People First" mentality, aiming to create welcoming living environments. This commitment extends to residents and the environment, with the firm taking its responsibilities seriously.

Loft's services include professional assembly and installation of new furniture, as well as the removal and recycling of old items and packaging. The company also offers interior design services, providing consultation on current trends and aftercare to maintain property standards. The firm operates a dedicated B2B offering, working with property professionals across various sectors. Loft serves as a furniture and interiors partner for Build-to-Rent (BTR), Co-Living, Social Housing, and Private Rented Sector (PRS) operators.

The company's expertise spans furnishing services for property developments, including single-family housing and Houses in Multiple Occupation (HMOs). Loft aims to enhance the residential experience by furnishing homes with ethically sourced products designed to promote the well-being of residents. The company has furnished over 150,000 properties, balancing resident well-being with operational performance. Loft has been providing services for the Purpose-Built Student Accommodation (PBSA) market since 2008, and for student HMOs since its inception in 2003.

The company developed a dedicated brand, Student Furniture, specifically for developers and contractors involved in university accommodation and PBSA projects. This brand helped Loft establish a reputation for high-volume, high-intensity installation services within the student sector. The firm understands the importance of furnishing student properties within strict timeframes and with durable, appealing furniture. Loft's experience in this sector stems from identifying a need for luxury student accommodation in the UK following the 2008/09 financial crisis, which led corporate institutions to invest in safer markets like student housing.

Loft's operational capabilities include warehousing and showroom facilities in Manchester and London, supporting its nationwide delivery network. The company employs 135 full-time staff across various departments, including account managers, warehouse staff, designers, and installers. Loft maintains a strong commitment to sustainability, evidenced by its in-house recycling facility and a reported 98% waste diversion rate from all furniture removed from properties. The firm sorts and separates cardboard and plastic on-site, and suitable second-hand furniture is reused, repaired, or donated to charity partners.

Non-recyclable materials are sent to an RDF facility for sustainable power generation, reflecting a strict 0% landfill policy on specific materials.