NGU Homes

NGU Homes, a property company operating across the North-East of England, was established in 2007 by brothers Chris and Nigel. The firm's foundational principle is to ensure properties work harder for their owners, guided by the philosophy of "Selling Smarter. Earning More. " The founders brought backgrounds in finance, investment, and property management to the company, aiming to offer a distinct approach to estate agency.

This personal experience in property ownership and management underpins the company's services, which are designed to maximise the potential of each property for homeowners and landlords. With over 15 years of experience in the property sector, NGU Homes has developed a substantial portfolio and operational scale. The company's founders have personal experience as landlords, having owned more than 150 properties. Currently, NGU Homes manages over 700 properties across the North East, demonstrating its capacity and expertise in property management.

The firm's approach to property management extends beyond routine tasks, focusing on protecting assets and fostering long-term wealth for property owners. This involves treating each managed property with the same care and attention as their own investments, aiming to cultivate sustainable tenancies with satisfied residents and strong returns for landlords. The company provides comprehensive services encompassing both property sales and lettings. For property sales, NGU Homes employs a "Smarter Selling Strategy" designed to enhance a property's market value.

This strategy includes extensive exposure across major property portals and social media platforms, direct access to a network of pre-qualified buyers, and the organisation of high-energy block viewings to generate interest and competition. Expert negotiation is a key component of their sales process, aimed at achieving the full potential sale price for clients. In lettings, the firm offers a range of services from identifying suitable tenants and managing rent collection to providing full property management solutions. The company also maintains a commitment to providing quality homes for tenants, ensuring a balanced approach to property management.

NGU Homes also offers specialised services in property investment and refurbishment. The company assists clients in generating wealth from property, providing a complete, hands-off solution that covers the entire investment cycle, from property acquisition and refurbishment to ongoing management and eventual sale. This integrated approach is supported by NGU Property Refurbishments, an in-house service capable of undertaking both minor maintenance tasks and full-scale property developments. The refurbishment services include, but are not limited to, central heating service and repair, electrical work, painting and decorating, roofing, plastering, tiling, glazing, locksmith services, carpentry, plumbing, cleaning, rubbish clearance, gardening, and general building work.

The company's operations span the entire North-East region, with services covering key areas such as Gateshead, Newcastle, Middlesbrough, Tyneside, Teesside, and Darlington. NGU Homes places importance on client satisfaction, with a significant portion of its clientele, approximately 74%, originating from personal recommendations. The firm's staff are noted for their responsiveness and helpfulness, particularly in ensuring timely repairs and providing assistance to tenants. Furthermore, NGU Homes is a member of the Propertymark Client Money Protection Scheme and is regulated by The Property Ombudsman, reinforcing its commitment to professional standards and client protection.