Proudlove

RENT A ROOM (NATIONAL) LIMITED, operating as RENT A ROOM, was established in 2018 as an independent letting agent. The company specialises in the management of Houses of Multiple Occupation (HMOs) and initially focused its operations in Coventry and Nuneaton. Over time, its service area has expanded to include Hinckley and Bedworth. The firm's registered office is located at 23 – 25 Hollybush House, Bond Gate, Nuneaton, CV11 4AR.

The company was founded by Lucy Reah and Russ Dyble. Prior to co-founding RENT A ROOM, Lucy Reah had developed Central Sourcing Ltd, a property sourcing business that assisted individuals in investing in HMOs. Her work involved sourcing, project managing, and refurbishing properties to prepare them for HMO operation. Russ Dyble contributed his experience as an HMO landlord with a property portfolio in the East Midlands, alongside his background in mentoring and coaching investors on portfolio growth and management.

The decision to establish RENT A ROOM stemmed from an identified gap in the market. Lucy Reah observed that many local letting agents had a divided focus across various property types, including sales, family lets, student accommodation, and HMO management, which often led to service inconsistencies. To address this, the founders conducted a survey among existing HMO landlords across the UK to understand their frustrations with current services. The insights gathered from this research informed the design and operational structure of RENT A ROOM, aiming to meet specific landlord needs.

Since its inception, RENT A ROOM has expanded its team beyond its founders. The company now employs a number of full-time letting and administrative staff, alongside a part-time project manager who oversees the design and dressing of properties. Additionally, a dedicated team of four individuals manages cleaning and maintenance tasks. This structure allows the company to maintain a close understanding of each property and its tenants, while also possessing a diverse range of skills and personalities within its workforce to manage operations effectively.

The company's operational ethos is centred on ensuring satisfaction for both landlords and tenants. RENT A ROOM acknowledges that HMO properties are primarily investments for landlords and aims to provide a service structure that offers financial predictability. The firm prioritises well-presented properties and the prompt, fair resolution of tenant issues. This approach is intended to attract higher quality tenants, leading to increased occupancy levels, reduced void periods, and lower arrears for property owners.

The company's objective is to deliver quality accommodation within the house-share market at an accessible price point for tenants, while simultaneously securing a strong return on investment for property owners. RENT A ROOM specialises in the house-share market, encompassing Houses of Multiple Occupation (HMOs) which cater to both professional and student tenants seeking shared living arrangements. The company's listings frequently feature double rooms and en-suite options within shared houses across its operational areas, including Coventry, Nuneaton, Hinckley, and Bedworth. This focus on managed house shares provides a structured environment for tenants and a comprehensive management solution for landlords.

The company operates under the registered name RENT A ROOM (NATIONAL) LIMITED, with company number 11191362 and VAT number 316 448 991. The firm is also a member of the Property Redress Scheme, providing an avenue for dispute resolution should a complaint remain unresolved through its internal procedures.