Quarters

Quarters is a London-based firm specializing in HMO and property management services. The company commenced operations in the summer of 2013, launching from a garage in Tottenham, North London. Following a period of rapid growth, Quarters established its first physical premises in Walthamstow, East London, in 2014, which continues to serve as its base of operations. The firm has maintained relationships with many of its original tenants and landlords since its early stages, a testament to its service approach.

The firm positions itself as more than a traditional letting or estate agent, with a core focus on Houses in Multiple Occupation (HMO) and comprehensive property management. Quarters offers various services for landlords, including tenant introduction, rent collection, and full property management. The company aims to support landlords in maximizing their investment returns by managing the complexities of property rental and oversight. This involves keeping abreast of new regulations within the HMO sector and broader letting rules across the UK.

Quarters operates with a philosophy centered on building lasting relationships and fostering a practical, mutually beneficial approach for all parties involved. The firm maintains a selective process when engaging with its network, including cleaners, tenants, tradespeople, and agency staff, to ensure high standards. This commitment to quality service is intended to provide landlords with a streamlined and stress-free property rental experience. The company emphasizes integrity and honesty in its operations, aiming to deliver a good service to both tenants and landlords.

The business was founded by Chris Shako, who serves as the Managing Director. Mr. Shako initially aspired to enter the estate agency sector but first gained experience in other industries such as telesales, recruitment, and financial services. He subsequently launched Quarters Lettings in 2014, building the business through referrals from its clientele.

Mr. Shako has established the firm on principles of integrity and honesty, and his expertise extends to the HMO, Rent 2 Rent, and commercial/residential development niches within the UK property market. He also provides training and speaking engagements for those interested in these areas. Quarters possesses extensive experience within the London HMO sector, which includes managing room rentals and shared accommodation for working professionals.

The company has observed the increasing significance of HMOs and room rentals within London's property ecosystem. This specialization has led to considerable expertise in various aspects of the HMO sector, such as planning, licensing, renting, management, and maintenance. The firm also offers Quarters Serviced Accommodation (QSA), providing short-term serviced accommodations in North and East London, catering to individuals seeking comfort and convenience during their stays. While not exclusively focused on purpose-built student accommodation (PBSA), Quarters' deep involvement in professionally managed HMOs and shared living environments directly addresses a segment of the market that often overlaps with student housing needs.

The company aims to offer good quality properties that meet safety regulations and are well-maintained for its tenants.