Zest Lettings

Zest Lettings specializes in providing expert property management services for Houses of Multiple Occupation (HMOs) within the Corby and Kettering areas of Northamptonshire. The company was established by Kelly Lemon and James Moffat, who founded the agency out of a personal need for diligent and professional HMO management. Having built their own HMO portfolios, the founders encountered a lack of agents capable of managing their properties with the requisite care and attention to detail, leading them to create their own solution. This foundational experience as HMO landlords underpins the company's mission to offer a superior standard of service to other property owners.

The firm's leadership brings a diverse and relevant skill set to its operations. Kelly Lemon, a co-founder, began her career in financial journalism, covering significant economic events and working as a financial newsreader while concurrently building her property portfolio. Her insights into financial markets and property investment contribute to the company's strategic approach. James Moffat, the other co-founder, spent over two decades in senior roles within the retail sector before transitioning fully to property in 2014 following the expansion of his personal portfolio.

He now oversees the lettings and property management division, in addition to managing the operational aspects of any development and building projects undertaken by the company. Zest Lettings operates with a philosophy that views being a landlord as equivalent to being a business owner, complete with significant responsibilities. The company works exclusively with landlords who are committed to managing their properties correctly and professionally, distinguishing itself from those who may seek to cut corners. With over ten years of experience in managing HMOs, the firm has developed an efficient and effective approach to property oversight.

This extensive experience ensures that Zest Lettings possesses a deep understanding of the local market and the challenges inherent in multi-occupancy properties, enabling them to navigate issues effectively and maintain consistent rental income for their clients. A core component of Zest Lettings' service is its comprehensive approach to tenant management. The company recognizes the demands associated with overseeing multiple tenants and their diverse personalities within an HMO setting. Zest Lettings proactively handles tenant inquiries and issues, providing support day and night to alleviate the operational burden on property owners.

Laura, a key member of the team, is specifically noted for her ability to manage tenants effectively and efficiently, drawing on her extensive experience in childcare and the leisure industry. This commitment to tenant satisfaction and effective issue resolution has contributed to the company's recognition, including Kelly and James winning a National Award for HMO Property Management in 2014/2015. The company's commitment extends to ensuring the financial returns and asset protection for its landlord clients. Zest Lettings was founded on the principle that many other agents fell short in managing properties to maximize profitability and compliance.

By managing their own extensive HMO portfolio, the founders gained firsthand insight into the peace of mind that comes from proper management. The firm prioritizes swift resolution of issues, understanding that timely action directly impacts a landlord's bottom line. This comprehensive service model, built on personal experience and a decade of specialized focus, aims to provide landlords with reliable management that safeguards their investments and optimizes their financial performance.