One Broker

One Broker operates as a prominent independent insurance broker, primarily based in East Anglia, providing comprehensive insurance broking services to both businesses and individuals across the United Kingdom. The firm is dedicated to offering a personal, expert approach to insurance, distinguishing itself through tailored solutions for a diverse range of client needs. One Broker is a trading name of Jensten Insurance Brokers (East) Ltd, which is authorised and regulated by the Financial Conduct Authority. The company's registered address is Nautilus House, 10 Central Avenue, St Andrews Business Park, Norwich, NR7 0HR, and it is registered in England and Wales under company number 07131737.

With a history spanning over 40 years, One Broker has established itself in the insurance sector. The company employs more than 100 highly skilled individuals across its offices in Norfolk and Cambridgeshire, enabling it to serve both local and national clients. The firm's operational philosophy involves understanding client circumstances thoroughly before sourcing appropriate policies at competitive prices. Communication is a key aspect of their service, with a commitment to answering questions honestly and openly throughout the process.

The company offers a wide array of insurance products, addressing both standard and complex risks. Its offerings include business insurance, private and independent ambulance insurance, cyber insurance, and specialist coverage for motorbike dealerships through its Torque Bike Insurance. One Broker also provides protection for private ambulances, creating bespoke insurance packages for businesses supporting the healthcare sector. Furthermore, the firm specialises in insurance products designed for thatched and unusual properties.

One Broker possesses specific expertise in landlord insurance, which extends to properties used for student accommodation. The company can arrange comprehensive insurance policies for Houses in Multiple Occupation (HMOs), including those rented to students. This coverage can encompass the buildings and contents of HMO properties. The landlord insurance policies are designed to protect residential landlords and their investment properties against various risks, typically including landlord buildings and contents insurance, as well as property owners' liability.

Additional cover options include loss of rent, lock replacement, and trace and access cover, with some policies also offering protection against malicious damage and theft by tenants. The firm can also arrange separate legal expense and landlord rent guarantee cover. The company's experienced landlord insurance team can arrange cover for single properties or entire portfolios, including flats, converted properties, houses, bungalows, and non-standard properties. This is facilitated by strong relationships with various insurers, allowing access to a broad range of policies.

One Broker also provides an in-house claims team to assist clients in managing claims efficiently and effectively, working in conjunction with insurers. The firm is part of the Jensten Group of companies.