One Utility Bill

One Utility Bill, founded in 2014 by Dale Knight and Chris Dawson, is a UK-based company specializing in the consolidation and management of household utility bills. Headquartered in Newcastle upon Tyne, the firm offers a streamlined service designed to simplify the payment of essential household services for renters and homeowners. The company's primary offering is a customizable bills package that combines various utilities into a single, predictable monthly payment. This approach aims to reduce the administrative burden associated with managing multiple utility accounts and payments.

The services available through a One Utility Bill package typically include energy (gas and electricity), water, broadband, and television licenses or packages. Customers have the flexibility to choose the specific services they require to create a tailored package. A distinctive feature of the company's offering is the "Unlimited Energy" service, which allows customers to pay a fixed monthly price for gas and electricity without usage limits, aiming to eliminate concerns about fluctuating energy costs or large end-of-contract bills. Alternatively, a "capped energy" option is available, where usage is tracked, and payments are adjusted based on consumption, similar to traditional energy providers, but still integrated into the single monthly bill.

The company partners with various broadband providers, including Sky, Virgin Media, and BT, offering free router delivery with selected options. One Utility Bill focuses on enhancing the customer experience by consolidating all chosen utility payments into one monthly direct debit. This system is designed to simplify bank statements, facilitate easier budgeting, and reduce the time individuals spend managing multiple direct debits or card payments. The company acts as a single point of contact for all included utilities, aiming to handle interactions with individual utility suppliers on behalf of its customers.

This service is particularly beneficial for shared households, as it allows for the easy splitting of bills among multiple occupants, with each individual paying their share directly to One Utility Bill. This mechanism aims to mitigate potential disputes over payments and administrative responsibilities within shared living arrangements. One Utility Bill extends its services to the Purpose-Built Student Accommodation (PBSA) sector and student renters, recognizing the demand for bills-inclusive properties. The company operates a direct student bills service called "Fused Bills," which offers fixed-price packages specifically tailored for students.

These student-focused packages can include gas, electricity, water, broadband, and a range of TV packages, providing students with flexibility in their choices. For letting agents and landlords, One Utility Bill offers a student referral service, enabling them to provide tenants with bills packages without the financial risk or administrative burden of managing utilities themselves. This referral system allows agents to earn commission on packages purchased by their referred tenants, while the company handles the pricing, payments, and associated risks. The service aims to boost student appeal for properties by offering convenience and benefits such as unlimited renewable energy options, which can help prevent arguments over usage in shared student homes.