Billing Better

Billing Better is a UK-based company that provides a service designed to simplify household bill management for renters. The firm's core offering involves consolidating various household bills into a single, straightforward monthly payment. This approach aims to streamline the process of setting up and managing utilities, making it easier for individuals and shared households to handle their financial commitments. Billing Better's mission, since its founding in 2016, has been to simplify the process of splitting payments within a single household, addressing a common challenge faced by many renters across the United Kingdom.

The company offers a comprehensive suite of services that extend beyond basic utilities. These include the provision of renewable gas and electricity, clean and waste water services, and a range of internet speeds to suit different needs. Additionally, Billing Better facilitates payments for council tax, television services, and TV Licences, ensuring that a broad spectrum of household expenses can be managed through its platform. Customers have the flexibility to choose between fixed energy prices, which may include government energy support, or unlimited energy tariffs, providing options tailored to varying consumption patterns and preferences.

The company also provides a dedicated bills bank account to further centralise financial management for its users. Billing Better caters to a diverse clientele, including student sharers, professional sharers, couples, and individuals seeking a more convenient method for bill payment. For students and other tenants, the service simplifies the often complex task of setting up and dividing household expenses, allowing them to focus on their primary activities without the administrative burden of multiple utility accounts. The firm also assists landlords by offering a streamlined solution for their tenants' utility management.

Beyond bill consolidation, Billing Better provides a utility comparison and switching service, aiming to help customers save money on internet, energy, water, and other utility bills. The company also offers "Life Perks," which are designed to provide users with rewards, perks, and discounts on everyday amenities. In a significant development, Billing Better announced the acquisition of Homebox, a utilities comparison and switching service. This strategic move brought together the strengths of both brands, creating a more comprehensive solution for customers and supporting further growth within the industry.

Following the acquisition, the Homebox brand is set to be relaunched, with its white-labelled utilities comparison service integrated into Billing Better's new bills management platform. This expansion has contributed to the company's notable growth, with Billing Better reporting a 100% increase in customer numbers over the past year, solidifying its position as a leading provider of streamlined billing solutions. The company operates with a focus on technology, aiming to build innovative solutions that enhance the bill management experience for its customers. Billing Better is also customer-centric, concentrating on developing products that address the specific challenges faced by home movers and letting agents.

The firm maintains an operational presence from Monday to Friday, between 9 AM and 5 PM, and provides various channels for customer interaction, including a contact number, email, and a live chat service available on its website. Its offices are located in Islington, London, serving as a central hub for its operations.