Ashtons Estate Agents

Ashtons Estate Agents is an independent, family-run property firm established in York in 1998. With over 25 years of experience in the local property market, the company has developed a reputation for its services in residential sales, lettings, and short-term accommodation. The firm operates primarily within York and its surrounding areas, having grown to become a prominent estate agent in the region. Its foundation is built upon fostering relationships based on trust with both buyers and sellers.

The company provides a range of property services, including residential sales and comprehensive letting and property management solutions. For residential sales, Ashtons Estate Agents maintains offices in York, specifically in Bootham and Acomb, where teams assist clients with buying and selling properties. The firm's letting and property management division is based in the York City Centre, focusing on properties available for rent in York and the surrounding localities. These services encompass the entire process of letting and renting, from initial inquiry to ongoing property maintenance.

Ashtons Estate Agents operates with an ethos centered on providing professional service, with a strong emphasis on client satisfaction. Peter Docwra, the Managing Director, established the company with this principle, which continues to guide its operations. The firm distinguishes itself by not compensating its employees with sales commission, allowing the team to focus entirely on service delivery. The company's team members are local to York, possessing knowledge of the area and the property market.

This local expertise is applied across all aspects of their property services, from sales to lettings. Beyond traditional residential sales and lettings, Ashtons Estate Agents also manages specialised property services. The firm includes "Stays York," a dedicated service for short-term lets, operating from an office on High Petergate in York. This division caters to the demand for temporary accommodation within the city.

Additionally, the company offers commercial property services through Milburns Commercial and provides block management, further diversifying its portfolio of property solutions. The comprehensive letting and property management services provided by Ashtons Estate Agents include support for landlords in letting their properties and assistance for tenants throughout the renting process, including maintenance reporting. The firm's maintenance team handles issues for managed properties, with an emergency contact available outside of standard office hours for urgent concerns such as heating, hot water, flooding, or security. Ashtons Estate Agents maintains affiliations with professional bodies within the property industry, including The Property Ombudsman, The Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA), and safeagent.

These memberships underscore the company's adherence to industry standards and practices. The firm has also received recognition for its services, including multiple British Property Awards as a Gold and Silver winner in 2018 and 2019. More recently, Ashtons Estate Agents was an award winner for Sales & Lettings at the BEAG 2022 awards and was recognised as the BEAG Best Medium Sized Agency in the UK in the same year.