Capron Gould

Capron Gould is a local, family-led lettings and property management company operating within Exeter and the surrounding area. The firm continues the partnership of its directors, Matthew Gould and Alex Capron, both of whom have dedicated their entire careers to the property industry. Matthew Gould brings over 25 years of experience, having worked in both sales and lettings across the Exeter market. Alex Capron, also a landlord, has worked for both large corporate and independent businesses in Exeter, contributing to his understanding of property management service levels.

The Capron Gould team collectively possesses over 40 years of industry experience in the region, having gained insights from working in both large corporate agency groups and smaller independent outlets. The company offers a range of services encompassing lettings, property management, and sales. For landlords, these services include property valuations, comprehensive landlord services, and guidance through hints and tips. Tenants are supported through property search facilities, a clear renting process, and mechanisms for reporting maintenance issues, alongside general tenant information.

Capron Gould emphasizes clear communication with clients and utilizes current technology and systems to ensure clients receive timely information. Capron Gould demonstrates a specific focus on properties suitable for shared living and student accommodation, including Houses in Multiple Occupation (HMOs). The company actively manages properties such as a six-double-bedroom house share located near the town centre and hospital in Exeter. Director Matthew Gould's experience includes overseeing the construction of flat complexes and renovating residential houses, specifically including HMOs.

The firm's operations indicate a significant engagement with the student market, with a blog post noting that July through September is their busiest period, involving over 90 students moving in and out, and highlighting high demand for student accommodation in Exeter. Capron Gould actively seeks to add licensed HMOs to its portfolio and is a partner with UniHomes, a platform specializing in student accommodation. The company is committed to providing superior customer service and achieving optimal results for its clients. Capron Gould lettings and property management operates as a member of The Property Ombudsman (TPO) Scheme, which provides a redress mechanism for clients.

All tenant deposit monies managed by the firm are lodged with the Deposit Protection Scheme (DPS). Furthermore, Client Money Protection (CMP) is provided through SafeAgent, ensuring the security of client funds. The team includes a dedicated Lettings Manager, Lindsay Tabberer-Stewart, who has 20 years of experience and oversees legislation, compliance, and all stages of the renting process, including credit checks, referencing, tenancy agreements, right to rent, licensing, and deposit handling.