Hensons Homes

Hensons Homes operates as a dedicated letting agency based in Cardiff, specialising in property rentals and management across the region. The firm's core business is entirely focused on letting properties, providing comprehensive services for both landlords and tenants. The company aims to streamline and simplify the property renting process for its diverse clientele within the Cardiff area. Hensons Homes positions itself as an agency that is sufficiently established to achieve success in the market while maintaining a commitment to individual client care.

The firm has been an active participant in the Cardiff property market since 2010, a detail reflected in its company registration and copyright information. For landlords, Hensons Homes delivers a suite of flexible services designed to align with various budgets and property management preferences. The company offers free, no-obligation rental valuations for all landlord properties, alongside providing expert advice on potential improvements that could enhance rental returns. To ensure maximum exposure for properties, the firm leverages a robust online presence, listing landlord properties across leading internet property portals to reach thousands of potential tenants.

Hensons Homes is committed to the continuous letting and professional management of properties, with the objective of ensuring that landlord properties are consistently occupied year-on-year. Furthermore, landlords benefit from a secure online portal, which allows them to access and review their property statements conveniently. Hensons Homes is dedicated to offering a transparent and friendly service to tenants, emphasising clear communication regarding letting agency fees and the absence of hidden charges. The company understands the varied schedules of tenants and therefore provides flexible viewing times, including arrangements for weekends and evenings, to accommodate individual lifestyles and work commitments.

A crucial aspect of the firm's tenant service is the protection of deposits, which are secured with the Deposit Protection Service (DPS), offering tenants peace of mind. The agency and its personnel are officially registered with Rent Smart Wales, an accreditation that assures tenants of receiving consistent and high standards of customer service. In compliance with Welsh legislation effective from September 2019, the company adheres to the ban on charging agency fees to tenants and limits security deposits to a maximum of five weeks' rent. A significant segment of Hensons Homes' operations is dedicated to providing student accommodation within Cardiff, particularly concentrating on properties located in the Cathays and Roath areas.

The company recognises the complexities students often encounter when searching for suitable housing and endeavours to make this process more manageable. Hensons Homes presents a diverse portfolio of student properties, which includes options ranging from one to ten-bedroom flats and houses. These accommodations are strategically situated in key student areas, including Cathays, Roath, and Cardiff city centre, all within convenient walking distance of Cardiff University and the University of Wales Institute Cardiff (UWIC). Students can choose properties with either inclusive or exclusive billing options, depending on their preferences.

The firm facilitates flexible viewing times specifically tailored for students, acknowledging their demanding academic schedules. Many property owners opt for Hensons Homes' management services for their student properties, which contributes to a more streamlined and hassle-free living experience for student tenants.