Jeffrey Ross Estate Agents

Jeffrey Ross Estate Agents is a family-run estate agency established in 2008, with over 40 years of experience within the Cardiff property market. The firm operates across Cardiff and The Vale, with branches located in Roath, Pontcanna, Llanishen, Penarth, Barry, Caerphilly, and Bristol. The company positions itself as a partner in buying, selling, and renting properties, aiming to deliver a professional and personalised service tailored to individual client needs. Jeffrey Ross focuses on combining deep local knowledge with a commitment to excellence, striving to ensure positive outcomes for each client.

The company's approach to estate agency services is built on listening and understanding client expectations and needs. Jeffrey Ross aims to provide an extraordinary personal service, supported by extensive knowledge of the local area and robust marketing strategies. The firm regularly provides market updates and reports, employing an analytical approach to ensure properties are priced accurately for a quick sale or let at the best possible value. This dedication extends to offering late-night viewings during weekdays and weekend viewings, accommodating clients' schedules.

Jeffrey Ross offers a comprehensive suite of property services. These include buying, selling, and renting residential properties, alongside specialised landlord services. The firm also facilitates property auctions, handles commercial property transactions, and provides additional services such as mortgage and finance protection advice, property concierge services, and surveying. For landlords, the company offers services ranging from tenant finding and referencing to full property management, including coverage for empty properties and guaranteed rent payment options.

Recognising the specific requirements of the student market, Jeffrey Ross operates a dedicated Student Branch from its Roath office. The company offers a wide array of student accommodation across popular areas of Cardiff, providing dedicated student support and property maintenance. Jeffrey Ross maintains a full-time maintenance team available 24 hours a day to address any repair needs promptly, ensuring the quality of accommodation for both students and professionals. The firm's understanding of the student market allows it to offer guidance on locations and property types, aiming to make the accommodation search straightforward for students.

Jeffrey Ross maintains high professional standards, being registered with ARLA (Association of Residential Letting Agents) and a member of TDS (Tenancy Deposit Scheme) for deposit protection. The company also adheres to The Ombudsman Scheme for lettings, following its Code of Practice for Residential Estate Agents. Furthermore, Jeffrey Ross has embraced technological advancements, being among the first estate agents in the UK to utilise Virtual Reality (VR) for property viewings in Cardiff. This technology reportedly led to a significant reduction in the number of viewings required per offer.