Palmer Collins

Palmer Collins is an independent letting and property management firm based in Exeter, UK, operating from Business House, 33 Longbrook Street, Exeter EX4 6AW. The company has established itself as a letting agent in Exeter, known for its focus on both residential and student properties within the city centre and surrounding areas. The firm aims to provide comprehensive property letting and management services to its clientele. The company leverages a team with extensive experience in the local and regional property market.

Palmer Collins states that its personnel collectively possess over 40 years of experience in lettings and property management. This depth of knowledge is applied to assist both landlords and tenants. The firm has built a reputation for a proactive, friendly, and efficient approach to letting homes and investment properties, with a significant portion of its business stemming from recommendations and repeat clients. Palmer Collins offers two primary services for landlords: a Fully Managed service and a Tenant Find Only service.

The Fully Managed service is designed for landlords who require the company to oversee the day-to-day operations and management of their property. This includes providing a rental assessment based on current market conditions, marketing the property, conducting accompanied viewings, and performing thorough referencing of prospective tenants through an independent specialist agency. The service also covers the creation of an inventory/condition report, issuing tenancy agreements, managing tenant move-ins, arranging utility changes, handling tenant enquiries, coordinating repairs and maintenance, collecting rent, holding deposits via a tenancy deposit scheme, informing landlords of rent arrears, conducting regular management visits, serving notice if required, forwarding monies with statements, and overseeing tenant move-outs. The Tenant Find Only service is tailored for landlords who prefer to manage their own properties but seek assistance in finding suitable tenants and handling initial documentation.

This service includes a rental assessment, property marketing, accompanied viewings, thorough tenant referencing, inventory/condition report, issuing tenancy agreements, and collecting the deposit and first month's rent before transferring the balance to the landlord. The firm is recognized for letting both residential and student properties in Exeter city centre and its surrounding areas. This includes a dedicated focus on student accommodation, with one of the company's directors, Kienan Smyth, possessing many years of experience specifically in student lettings, alongside residential lettings. Palmer Collins lists its portfolio properties for student lettings on its company website and other property portals.

The company's expertise in this sector allows it to cater to the specific needs of student landlords and tenants in the Exeter market. Palmer Collins places importance on customer care, ensuring that tenants find suitable homes and are kept informed throughout the letting process until the move-in date. The company maintains an elegant office in Exeter City Centre, where visitors are met with a welcoming atmosphere. The firm adopts a less formal approach, aiming to create a relaxed environment for its customers.

" The company's website is designed to be clean and informative, providing useful content in an easily readable format for both tenants and landlords.