Shefflets

Shefflets is a locally owned, family-run letting and management agent based in Sheffield, South Yorkshire. The company was established in 2007 by Lynsey and Kevin Gaskell, along with Lynsey's sister and brother-in-law, after identifying a need for improved customer service within the property industry. With years of prior experience in the hospitality sector, the founders aimed to apply a higher standard of service to property management and sales. Shefflets operates from its office on Ecclesall Road in Sheffield, serving the local property market.

The firm offers comprehensive property services, including both fully managed and tenant-find-only options for landlords. These services encompass internet advertising on major web portals such as Rightmove and Zoopla, local advertising through "To Let" boards and shop window displays, and email campaigns to a list of active renters. Shefflets also conducts accompanied viewings, virtual video tours, and thorough tenant vetting, which includes credit checks, current landlord references, employer references, and income verification. For sellers, Shefflets, operating under "sheffsales," provides a distinct approach with fixed, fair pricing and honest advice, aiming to make the sales process smooth.

The company's commitment to its clients is encapsulated in its motto: "If you aren't getting paid, we aren't getting paid," highlighting its focus on securing prompt-paying tenants and successful sales. Shefflets actively manages and lets student properties, which are a significant part of its residential lettings portfolio [cite: scraped content]. The company's services for tenants and buyers include actively searching the city for suitable properties and offering virtual tours of all available properties. These virtual tours are particularly beneficial for saving time and assisting overseas tenants in their property search.

The firm ensures that properties are marketed effectively to attract suitable student tenants, aiming to minimise void periods for landlords. Shefflets's local expertise in Sheffield allows it to cater to the specific needs of the student housing market. The company has received recognition within the industry, being acknowledged as an "Exceptional Agency" and achieving "gold status" in the 2021-22 Best Estate Agent Guide. This achievement places Shefflets in the top 5% of agents nationally, based on assessments of property marketing performance on platforms like Rightmove, customer experience via mystery shopping, and the efficiency of sales and lettings completion.

Shefflets prides itself on being built, owned, and operated by Sheffield residents, with a promise never to outsource property management outside the city. The firm maintains a clear fee structure and does not charge upfront fees on lettings or sole agency agreements, reinforcing its client-focused approach. Shefflets's operational hours are Monday to Friday from 9:30 AM to 5:30 PM, and Saturdays from 10:00 AM to 12:00 PM, with the office closed on Sundays. The company is Propertymark protected, ensuring adherence to industry standards.

Testimonials from clients consistently highlight the team's responsiveness, efficiency in securing tenants, and a professional yet friendly service over many years. The firm also manages maintenance issues and liaises with tenants to minimise void periods, building strong relationships with local tradesmen to address issues quickly and efficiently.