Arthur Online

Arthur Online is an award-winning cloud-based property management software designed to streamline the tenancy journey for businesses. The company's platform aims to save time, reduce costs, and alleviate stress for property managers, while simultaneously enhancing the service provided to tenants. Launched in 2015 by Marc and Rochelle Trup, Arthur Online's journey began in 2012, evolving into a comprehensive solution for property management. The software is built to boost efficiency, increase revenue, and facilitate the scaling of property portfolios.

The firm offers a robust suite of features encompassing financials and reporting, stakeholder management, property management, and workflow management. Its financial tools allow for the integration of a secure, dedicated financial console with market-leading cloud accounting software like Xero, enabling efficient rent management and the production of occupant and property owner statements. Arthur Online's automation engine is designed to systemise workflows and provide dynamic reporting, which can save clients hundreds of work hours. Users can fine-tune bespoke workflows or utilise automation templates for a quick start.

Arthur Online distinguishes itself through its stakeholder management capabilities, offering dedicated mobile applications for property managers, occupants, contractors, and property owners. These applications allow property managers to access key data and complete business-critical tasks remotely, managing their portfolios from any location at any time. Occupants are provided with tools to report maintenance issues, sign documents, and track rent payments. Property owners receive regular updates and transparent communications, fostering confidence in the management of their assets.

The platform also integrates with thousands of other market-leading online tools, ensuring connectivity across various business operations. Arthur Online's cloud-based property management solution is designed to cater to a variety of property types, including HMOs, social housing, residential blocks, commercial properties, and single outlets. Specifically, the company provides a 21st-century solution for student housing, addressing the needs of modern student tenants. The platform supports the entire tenancy journey, from finding and onboarding tenants to managing properties during the rental period.

This includes features for applicant viewing and management, occupancy management, and end-to-end reference checks, ensuring a smooth process for all parties involved. In December 2020, Arthur Online joined the Aareon family, aligning with a leading supplier of digital solutions for social housing providers across Europe. This strategic move further enhanced the company's expertise and reach within the property technology sector. During the COVID-19 pandemic, Arthur Online proved to be a critical solution, assisting clients in managing their portfolios safely, seamlessly, and efficiently during challenging circumstances.

The company continues to focus on simplifying operational processes and establishing an integrated infrastructure to help businesses improve service offerings and achieve scalable growth.