BestNest

BestNest Properties Ltd operates as a local estate and letting agent, providing comprehensive property solutions across Crewe, Stoke-on-Trent, Alsager, and Newcastle-under-Lyme. The firm delivers services in property sales, lettings, and management, aiming to support clients through various property transactions. BestNest Properties specializes in maximizing property potential, offering a dedicated team that manages aspects from tenant placement to property cleaning. The company is committed to providing reliable and efficient services designed to enhance property value for its clients.

The company was established in 2016 by Wendy Whittaker-Large and Andy Large, initially to manage their personal property portfolio in Crewe and Stoke-on-Trent. BestNest Properties subsequently expanded its operations to manage properties for other owners in the area. Wendy Whittaker-Large is recognized as an award-winning property investor and an HMO (House in Multiple Occupation) specialist. Her expertise includes authoring Amazon best-selling books, speaking at property events, and leading initiatives for HMO Council Tax reform.

Within BestNest, she oversees the lettings and acquisitions, working with investors and landlords to optimize returns on their investments. The firm leverages its founders' extensive property investing experience and specialized knowledge of HMOs, along with deep local understanding of Crewe, Stoke-on-Trent, and surrounding areas. BestNest Properties offers a full spectrum of property management services tailored to meet specific landlord needs. These services encompass tenant sourcing and screening, rent collection, and property maintenance.

The company's holistic approach ensures that all facets of property management are covered, whether for a single buy-to-let property, a portfolio of HMOs, or a commercial building. BestNest is recognized as an HMO Licensing Specialist, led by Wendy Whittaker-Large, who is also the founder of the HMO Action Group. The firm navigates complex regulations and ensures full compliance with changing legislation, including the Renters' Rights Act, by managing safety certificates, licensing, and regulatory requirements. Landlords benefit from reduced void periods through expert marketing and tenant sourcing, as well as transparent reporting accessible via an online portal for property performance, financial statements, and maintenance records.

For tenants, BestNest Properties provides a selection of rental properties, including rooms in shared houses, family homes, and apartments. The company's shared living options, often structured as HMOs, are designed and furnished to high standards, providing residents with fully equipped spaces. These shared accommodations typically include all bills within the rental price and offer regular communal cleaning services. BestNest aims to provide a warm and safe living environment, with all houses proactively maintained to meet housing standards.

The firm also assists tenants with the reservation process, requiring documents such as British ID or a Share Code, proof of address, and income, along with guarantor details. Upon moving in, a team member meets the tenant at the property, provides a tour, and ensures any pre-ordered bedding or bathroom packs are available. BestNest Properties operates with a remote working office based in North Staffordshire, South Cheshire, United Kingdom, and maintains a physical office at 220 West Street, Crewe, Cheshire. The team includes professionals such as a general manager who oversees daily operations and an accountant responsible for financial management.

The firm also collaborates with a network of external contractors, including plumbers, electricians, and roofers, to maintain and improve the properties under its management. BestNest Properties is a member of the National Residential Landlords Association (NRLA) and The Property Ombudsman (TPOS). The company emphasizes professional service, transparent fees, dedicated support from experienced property professionals, and modern marketing strategies for property listings.