Born Digital

Born Digital is a Czech company specializing in the development of artificial intelligence (AI) agents and digital personas. The firm was established in 2019 by co-founders Tomáš Malovec and Zenon Sliwka. Born Digital's core business revolves around providing an AI omni-channel platform designed to transform and enhance contact center operations. The company aims to revolutionize how businesses interact with their customers through advanced digital solutions.

The company's approach involves creating sophisticated "digital beings" that possess the ability to speak, comprehend context, and make informed decisions. These AI agents are engineered to operate with efficiency, focusing on purposeful interactions rather than superficial interfaces. Born Digital's solutions are built upon AI technologies that incorporate voice, text, and visual recognition capabilities. The firm's AI agents are currently utilized by companies across ten countries, serving a diverse range of sectors.

Its client base includes entities such as luxury patisseries, security forces in Dubai, and one of the world's largest ATM manufacturers. Born Digital is led by an experienced team of professionals. Tomáš Malovec serves as the Chief Executive Officer, bringing over two decades of experience in delivery management and business and digital transformation from global technology companies, including IBM, CGI, and Hewlett Packard. Zenon Sliwka, the Chief Sales Officer, also has more than 20 years of experience in senior management and business and digital transformation, having led teams in international logistics, telecommunication, and banking industries such as DHL, Deutsche Post, Deutsche Telekom, and GECapital.

David Dudáš, the Chief Technology Officer, contributes over ten years of experience in IT architecture, design, and the scaling of AI solutions, with a background in complex technology projects at Accenture. Ludvika Moravcova, the Head of Delivery, has over a decade of experience in technology projects, focusing on customer and vendor relationship management and ensuring project delivery excellence. Michal Jurčo, the Chief Product Officer for Conversational AI, possesses over ten years of experience in digital and business transformation, with a strong track record from international projects and business architecture at Accenture. Simona Galková, with over 13 years of experience in data analytics and business intelligence, has driven global projects for companies like Unicredit and Nestlé.

In December 2023, Born Digital secured €2 million in funding from investors including Seed Starter of Česká spořitelna, Erste Group, and J&T Ventures. This investment is intended to support the company's expansion beyond its current region and facilitate the commercialization of new digital persona products. The firm has developed digital personas for various applications, including a digital public administrator, a digital insurance advisor, and a medical assistant. Born Digital also engages in projects such as a digital assistant designed to support individuals with declining cognitive functions due to conditions like Alzheimer's disease and vascular dementia, a project co-funded by the European Union.

The company currently serves over 80 B2B clients across seven countries, including Germany, Austria, the Netherlands, Poland, the Czech Republic, Slovakia, and Hungary. While Born Digital provides advanced digital solutions, the company's primary focus is on artificial intelligence, digital personas, and the transformation of contact centers across various industries. The firm's expertise is concentrated on developing AI agents that enhance communication, decision-making, and operational efficiency for its clients. Born Digital does not specialize in or primarily operate within the Purpose-Built Student Accommodation (PBSA) sector.

Its services are broadly applicable to businesses seeking to integrate sophisticated AI into their customer interaction and operational frameworks.