Cunningham Lettings

Cunningham Lettings is a letting agency established in 2008, founded and managed by husband and wife team Philip and Gaynor Cunningham. The company's inception was driven by a recognition of a need for improved standards and services within the student letting sector in Nottingham. One of the founders, having previously worked as a business manager for another student letting agency in Lenton, Nottingham, observed that the basic needs of student clients were not consistently met, particularly concerning property standards and the handling of maintenance issues and repairs. This experience motivated the creation of Cunningham Lettings, with a goal to enhance and refine the letting experience for students.

The firm operates with a dedicated team experienced in residential and investment sales, as well as residential and student lettings and property maintenance. The company initially specialized in providing high-quality accommodation for students in Nottingham, focusing on properties for students at the University of Nottingham and Nottingham Trent University. Cunningham Lettings manages over 120 student properties, primarily Houses of Multiple Occupation (HMOs), across areas such as Nottingham City Centre, Lenton (their specialist area), Dunkirk, Beeston, Radford, Lenton Abbey, Forest Fields, and City Centre. The firm works in close cooperation with Nottingham City Council and was among the first student letting agents in Nottingham to achieve Unipol accreditation.

This accreditation reflects their commitment to ensuring properties meet or exceed expected standards. The company maintains a policy of only accepting properties from landlords who align with their ethical guidelines and policies, occasionally declining properties that do not meet their high standards. Cunningham Lettings emphasizes a proactive approach to property management and tenant support. The company ensures that all properties are maintained to a high standard, with a full range of appliances often including dishwashers and tumble dryers in most student properties.

Landlords partnering with the firm have a proven track record of collaborating to address tenant needs. The company also focuses on ensuring properties remain compliant with current certificates and legislation. For tenants, the firm aims to simplify the process of finding accommodation, offering guidance throughout the rental procedure. The company places approximately 500 tenants in rental properties annually, leveraging this experience to facilitate the renting and moving-in process.

Building on its success in the student lettings market, Cunningham Lettings has expanded its services to include residential properties for families and shared professional accommodation. Operating under "Cunningham Residential," the firm applies its established skills and experienced team to the broader residential property market in Nottingham. This expansion involves building a portfolio of well-presented and high-quality properties for non-student tenants. The company continues to prioritize working with landlords who understand tenant needs and maintain high property standards in this sector as well.

The firm employs a flexible operational model, with team members not restricted to traditional office hours, allowing for regular property visits and direct engagement with tenants. Communication channels are varied, including phone, text, email, and social media platforms like Facebook and Twitter, catering to tenants' busy lifestyles. Cunningham Lettings utilizes technology to streamline processes and is continually developing its methods to provide customer service. The company also maintains a team of qualified and registered tradesmen, built up over several years, who work closely with landlords and tenants to address maintenance requirements efficiently.