
DC Lane is an independent estate and letting agent The company provides services across operations, development, and management in the UK.
DC Lane is an independent estate and letting agency operating in Plymouth, Devon, UK, established in 2019. The firm was founded by Directors Helen and Dan, who brought together over 50 years of combined industry knowledge and experience to the business. DC Lane positions itself as a progressive and ethical agency, with a core value centered on prioritizing the client. The company has demonstrated rapid growth, achieving market-leading status and securing first place for lettings in Plymouth within its initial 18 months of operation.
The company provides comprehensive services for both property sales and lettings, aiming to deliver results for its clients. DC Lane employs modern techniques to present properties effectively, which include professional photography, video tours, drone footage, and home staging. The firm emphasizes extensive exposure for its listings, utilizing major property portals, a significant social media presence, and its own YouTube channel. This approach is designed to connect buyers and sellers, or tenants and landlords, efficiently.
DC Lane has received national recognition for its service, being featured in the Best Estate Agent Guide for three consecutive years. In 2024, the company earned both gold and silver awards, placing it within the top 500 UK estate agents. The firm's commitment to service is further evidenced by its membership in professional bodies such as NAEA, ARLA, and PRS, providing clients with peace of mind. Client money protection insurance is provided by Property Mark.
While DC Lane offers a broad range of property services, the firm also possesses specific expertise in the student accommodation sector, particularly regarding Houses in Multiple Occupation (HMOs). The company recognizes Plymouth's student population of approximately 25,000, supported by a large university and other higher education colleges, which contributes to a consistent demand for student housing. DC Lane notes a trend where modern blocks and halls have emerged, yet a significant number of students still prefer the experience of living in traditional houses with friends. The firm advises potential student landlords on the complexities of this market, including health and safety regulations, and the expectations of modern students for clean, updated décor, en-suite facilities, and fast internet.
DC Lane observes that 5-bedroom houses are particularly popular among both landlords and students. The company also highlights that properties for students are often marketed as early as October for the following academic year, with room rates typically ranging from £80 to £110 per person per week, inclusive of bills. The company's property management department, led by Dan, operates with an "asset manager" mindset, treating client properties as their own. DC Lane offers various landlord service options, including tenant find, rent collection, and fully managed services.
An optional Rent Guarantee Service is also available to ensure consistent rental income. The firm focuses on optimizing investment returns through careful income and cost management, including regular rent reviews and diligent oversight of outward expenses. For client convenience, a 24/7 web portal provides access to tenancy details, maintenance job records, and financial documents. DC Lane aims to provide a professional and supportive experience, with staff available through various communication channels, including phone, text, WhatsApp, and Zoom calls, to accommodate clients' schedules.
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99 Mutley Plain
Plymouth, South West
PL4 6JJ
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