Gold Crest

Gold Crest Surveyors has merged with Novello Chartered Surveyors, a strategic development that has established the combined entity as a prominent independent provider of property surveys across the United Kingdom. This merger ensures the continued provision of home and building surveys by the same trusted team, now operating under the Novello brand. Novello Chartered Surveyors was founded in 2019 by James Brook and Jack Pye, who aimed to modernize the traditional surveying approach. Since its inception, the firm has experienced growth, evolving from its initial operations to become a respected surveying firm known for its detailed and client-focused services.

The integration of Gold Crest Surveyors has further expanded the firm's national presence and service capabilities. The firm specializes in delivering comprehensive residential surveys throughout England and Wales. These services encompass RICS Home Surveys (Level 2) and detailed Building Surveys (Level 3), designed to offer clear insights into property conditions. The objective is to empower clients with the necessary information to make confident and informed decisions within the contemporary property market.

Reports are crafted to be thorough, easily understandable, and presented with minimal technical jargon, ensuring clarity for all clients. The company's methodology emphasizes providing clear guidance and practical advice at every stage of the property acquisition process, supporting clients from initial assessment through to final decisions. The team at Novello Chartered Surveyors comprises experienced professionals who are RICS qualified. These surveyors conduct meticulous inspections of each property, subsequently offering clear and actionable advice to clients.

A core aspect of the firm's service model is direct engagement, where clients interact personally with their assigned surveyor to discuss findings and receive ongoing support throughout their property journey. The company prioritizes the delivery of high-quality service and fosters strong client relationships, deliberately avoiding a volume-driven approach to ensure individualized attention. This commitment to personalized service aims to provide clients with confidence and peace of mind when navigating property transactions. In addition to its residential offerings, Novello Chartered Surveyors extends its expertise to commercial property services.

The firm's commercial department provides a range of services including building surveys, dilapidations, project management, and valuations. This expansion reflects the company's ambition to grow its commercial division, with a particular focus on key regions such as London, the South East, the North West, and Yorkshire. The firm also integrates modern technology into its operations, investing in AI technology and innovative reporting systems. These technological advancements are designed to streamline the homebuying process, making it more efficient, transparent, and user-friendly for all clients.

Novello Chartered Surveyors operates as a nationwide provider, offering expert property advice across diverse regions. The firm is regulated by the Royal Institution of Chartered Surveyors (RICS), which mandates adherence to stringent professional standards covering aspects such as staff training, professional indemnity insurance, and client money security. The company's fundamental ethos is centered on delivering exceptional service quality and cultivating enduring relationships with estate agents, mortgage brokers, and solicitor firms nationwide. This client-first approach is reflected in the firm's commitment to guiding individuals through every step of their property venture, ensuring informed decisions and a supportive experience.

The combined group now boasts a team exceeding 70 staff, including more than 40 RICS qualified surveyors, reinforcing its capacity to serve a broad client base.