Roberts Residential

Roberts Residential Letting Limited is an Edinburgh-based property management company specialising in residential lettings across the city. The firm was founded by Craig Roberts, who was born and raised in Edinburgh South. Mr. Roberts gained early experience in the Edinburgh rental property market by managing properties for family and friends.

This practical experience, coupled with managing his own portfolio of Edinburgh properties, fostered his understanding and passion for lettings and property management. The company aims to provide an honest, professional, and personal letting agent service, consistently seeking out and developing new ideas to benefit both landlords and tenants. The company offers comprehensive property management services to landlords, ensuring properties are prepared for the market and compliant with current safety regulations. This includes assistance with any necessary refurbishments.

Roberts Residential Letting markets properties through various advertising portals, including Citylets, Lettingweb, Zoopla, and its own website, to ensure maximum exposure. The firm prioritises securing high-quality tenants through a thorough screening process that involves credit checks, employer checks, previous landlord references, and, if required, a UK resident guarantor. Unlike some other letting agents, the company conducts personal one-on-one viewings with applicants, allowing for a more comprehensive assessment of each candidate. Roberts Residential Letting maintains a team of fully qualified tradesmen to address any maintenance or renovation needs that may arise, ensuring that landlord or tenant deadlines are met.

The company provides a dedicated, personal, and quality service that covers all aspects of property management, from the initial inventory and check-in to the tenancy's conclusion and check-out. The firm also advises landlords on strategies to maximise their rental return, including opportunities in long-term lets and Houses in Multiple Occupation (HMO) lets. With a strong understanding of the local market, the company leverages its knowledge of amenities, transport links, and schools to effectively market properties to prospective tenants. For tenants, Roberts Residential Letting provides a comprehensive screening process designed to facilitate reliable matches between landlords and tenants.

The company is recognised for its quick response times to tenant inquiries and its efficient handling of repairs, aiming to minimise disruptions for residents. Communication with the firm's staff is described as user-friendly, ensuring that tenants can easily engage and resolve any issues. Roberts Residential Letting is an ARLA Propertymark-regulated letting agent and a member of The Property Ombudsman, adhering to industry standards that surpass legal requirements. The company's employees hold the NFoPP (National Federation of Property Professionals) Technical Award in Scottish Residential Letting and Property Management (SCQF level 6), which includes training in health, safety, security, general law, legal aspects of letting and management, residential property letting practice, and residential property management practice.

The firm is also backed by a Client Money Protection scheme, which guarantees the security of client funds. While Roberts Residential Letting primarily focuses on general residential lettings, the company's expertise extends to advising landlords on HMO lets. This area of the market often encompasses student accommodation, given that many student properties fall under HMO regulations in Edinburgh. The firm's ability to advise on and manage HMO properties demonstrates its capacity to cater to a diverse range of residential rental needs, including those that may involve student tenants.

The company operates across numerous Edinburgh areas, including Abbeyhill, Bonnington, Broughton, Bruntsfield, Canonmills, City Centre, Colinton, Dean Village, Duddingston, Grange, Hillside, Holyrood, Inverleith, Leith, Leith Walk, Marchmont, Meadowbank, Morningside, New Town, Newington, Old Town, Pleasance, Polwarth, Portobello, Quartermile, Royal Mile, Slateford, Stockbridge, Tollcross, Trinity, and West End.