Viewber

Viewber, a prop-tech company, was established in 2016 by Ed Mead and Marcus De Ferranti with the aim of enhancing service levels and reducing unnecessary travel within the property sector. The firm provides an online platform that connects property professionals with a network of vetted and trained individuals, known as 'Viewber Members', across the United Kingdom. This network offers a range of property-related services designed to support various aspects of the real estate industry. The company's core offering includes hosting viewings, conducting open houses, and performing property checks.

Viewber Members are also equipped to produce marketing materials, carry out condition reports, and deliver "last mile services" on behalf of clients. These services are accessible seven days a week, anywhere in the UK, providing on-demand support for property-related tasks. The platform facilitates the booking of live or streamed viewings and property visits, as well as photography services. Viewber collaborates with a diverse client base, including estate agents, social landlords, property and asset managers, landlords, investors, auctioneers, and finance institutions.

The firm's services are utilized by organizations seeking to manage properties and assets efficiently across the UK. For entities involved in property management, such as those overseeing Purpose-Built Student Accommodation (PBSA), Viewber's network offers assistance with viewings, property inspections, and reporting requirements. This broad application allows clients to maintain service provision and meet key performance indicators without requiring extensive travel from their own staff. The company emphasizes operational efficiency and cost reduction for its clients.

By leveraging a local network of Viewber Members, the firm helps organizations minimize travel expenses and provide a 24/7/365 service capability. Viewber is also recognized as a certified carbon-neutral organization, actively offsetting its emissions. The local presence of Viewber Members contributes to reducing the carbon footprint associated with property visits by eliminating the need for long-distance travel. Since its inception, Viewber has facilitated a significant volume of appointments, approaching 450,000 viewings through approximately 3,000 regular Viewber Members over six years.

The company operates as a fully remote entity and has been certified as a Most Loved Workplace® in 2023, 2024, and 2025. Viewber's internal culture is guided by values represented by its acronym: Value, Innovation, Environment, Winning, Bold, Ethical Leadership, and Respect. The leadership team includes co-founder Ed Mead, who serves as a Chief Executive Team (CET) member, and Marcus De Ferranti, who co-founded the company. Other key personnel include Kate Campbell-Balcombe, also a CET member, and Sophie Lyons, who holds roles as CET and Director of Finance.