Cass Stephens

Cass Stephens is an independent, owner-managed family business operating as Chartered Insurance Brokers, established in 1966. The firm was founded by Mike Cass and is currently owned and managed by his two sons, James and Matt Cass, alongside fellow director Paul Baldwin. With a history spanning over five decades, Cass Stephens has grown to employ more than 20 people. The company achieved Chartered Insurance Broker status in 2022, a recognition held by fewer than five percent of UK insurance brokers, signifying a commitment to exceptional professionalism, integrity, and expertise within the industry.

The core values of Cass Stephens are rooted in treating customers fairly and providing impartial professional advice. This client-centric approach ensures that the firm prioritises the interests of its clients, offering advice that can be trusted and delivering peace of mind regarding their insurance arrangements. The company prides itself on maintaining these foundational principles, which have guided its operations since its inception, ensuring a consistent standard of service for all clients. Cass Stephens serves a diverse clientele, acting as an insurance broker for a wide range of businesses, care homes, charities, and landlords.

The firm's expertise extends across various insurance requirements, encompassing both business and property insurance needs. As a long-established, independent broker based in Gloucester, the company arranges business insurance policies through insurers that offer suitable cover and customer service, regularly reviewing and refining these to ensure they remain appropriate and competitive. While not exclusively focused on Purpose-Built Student Accommodation (PBSA), Cass Stephens possesses significant experience in property insurance relevant to this sector. The firm offers specialised policies such as Block of Flats Insurance and HMO (Houses in Multiple Occupation) Insurance, which are directly applicable to the types of properties often used for student housing.

Additionally, the company provides comprehensive Landlords Insurance, catering to both commercial and residential property owners, which can encompass student rental properties. This expertise in multi-occupancy and rental property insurance demonstrates their capability to address the specific needs of the student accommodation market. Furthermore, Cass Stephens operates the "Parksure" scheme, an exclusive insurance offering for residential park homes, holiday lodges, and static caravans, highlighting their proficiency in developing tailored insurance solutions for various accommodation types and assisting park owners with their insurance requirements. Cass Stephens operates throughout Gloucestershire and beyond, extending its services to clients across the UK.

The firm's team of experienced insurance professionals is dedicated to providing high-quality service and is available to discuss cover options, offer advice, and assist with claims. Cass-Stephens Insurances Ltd is authorised and regulated by the Financial Conduct Authority, with FCA register number 310323, ensuring adherence to regulatory standards and consumer protection. Word count: 449 words.