Home Let

HomeLet operates as a prominent UK company specializing in tenant referencing and specialist lettings insurance, serving the private rented sector. The firm is a part of the Barbon Insurance Group, which itself is a component of the broader PIB Group. HomeLet's headquarters are situated in Lincoln, where a team of over 300 staff members works to support its clientele. The company has accumulated more than 30 years of experience within the industry, establishing itself as a leading source of support for the UK's private rented sector. The company provides a comprehensive array of specialist products designed to offer protection and peace of mind to letting agents, landlords, and tenants. HomeLet's offerings include tenant referencing, specialist lettings insurance, and rent protection services. The firm also incorporates fraud detection capabilities to safeguard landlords. Its mission focuses on delivering an award-winning range of products that protect all parties involved in the rental process, with solutions aimed at helping letting agents expand their businesses while simultaneously protecting both landlords and tenants. HomeLet is recognized as an award-winning industry expert, combining technology with its team of professionals. The company is identified as the UK's largest provider of specialist products and services for the private rented sector. Over the past three decades, HomeLet has processed more than 10 million tenant checks, demonstrating its extensive experience in the field. As of June 2023, the company had referenced over a million tenants in the preceding three years, with its specialist referencing department completing over 500,000 references annually. In 2024, HomeLet introduced VISTA, an in-house developed referencing solution that completes 70% of references in real-time. The VISTA process assesses financial suitability, conducts identification checks, and employs artificial intelligence and document forgery detection software to prevent rental fraud. Beyond referencing, the company offers additional services such as Rent Guarantee, Income Generation, HomeLet Guarantor, and Utility Management. HomeLet also contributes to industry insight through its monthly Rental Index, a report based on data gathered from its tenant referencing service, which provides an up-to-date view of the UK's private rented sector.

HomeLet operates as the UK’s largest tenant referencing and specialist lettings insurance company, drawing on over 30 years of experience within the industry. The company has established itself as a prominent provider of services for the broader private rented sector, catering to a diverse range of residential properties. HomeLet offers a comprehensive range of specialist products designed to address the specific issues and concerns faced by letting agents, tenants, and landlords. These offerings aim to provide complete protection and peace of mind for all parties involved in the complex lettings process, reflecting the firm's deep understanding of market dynamics.

The firm maintains its headquarters in Lincoln, where a substantial team of approximately 300 members is based, contributing to its operational capacity. HomeLet is recognised as the UK’s largest provider of specialist products and services within the private rented sector, serving a wide client base. The company's operational model strategically combines quality technology with human expertise, fostering an environment where dedicated teams of industry experts are consistently on hand to assist clients. These teams are specifically structured to offer guidance and support, helping businesses maximise all aspects of the HomeLet proposition and navigate their operational challenges.

HomeLet's core services include comprehensive tenant referencing, which forms a fundamental component of its business operations, ensuring thorough vetting processes. Beyond referencing, the company provides specialist lettings insurance, notably Rent Protection, which is specifically designed to safeguard landlords' rental income against unforeseen circumstances. The firm also incorporates advanced fraud detection measures to enhance security and mitigate financial risks for its clients, offering an additional layer of protection. These products collectively aim to protect landlords and agents, offering robust solutions that contribute to financial stability and operational efficiency across the entire lettings market.

The company places significant emphasis on client support, offering various accessible channels for assistance and expert advice. Clients have access to helpful Customer Development Managers and dedicated account managers who provide ongoing support and strategic guidance. This proactive approach ensures that businesses can receive timely assistance whenever needed, helping them navigate the complexities and evolving landscape of the lettings industry. HomeLet has also received industry awards, acknowledging its established position as an expert in the field and its unwavering commitment to service quality. The company's online platform provides a quick and easy route for obtaining quotes, which is complemented by a fast and friendly service available on the phone.