LetHQ

LetHQ provides tenant referencing, credit checks, and specialist insurance products, supporting letting agents, landlords, housing associations, and tenants across the UK. The company offers an award-winning suite of services designed for the lettings industry. Its offerings include tenant referencing, rent guarantee insurance, landlord insurance, digital ID checks, digital Right to Rent checks, and AML checks. LetHQ aims to deliver tenant referencing services at affordable prices within the UK market.

The firm combines over thirty years of expertise in the property market, developed in conjunction with established letting agents and landlords. LetHQ operates with an ethos focused on providing high-quality tenant referencing and supporting services. The company was formed from the automated streamlined processes of APCS, an independent entity established in 2002. APCS has served over 25,000 clients globally, ranging from individuals and small business owners to major public and private sector companies, organisations, and agencies.

LetHQ's platform is described as a dynamic, award-winning solution for tenant screening, built to evolve with the demands of the property market. A UK-based development team custom-built the external and internal platforms to ensure quick and smooth processing of reference applications. The system features easy navigation, with application forms and reports designed to be clear and understandable. The online portal is web and mobile-friendly, allowing use from desktop PCs, laptops, or any web-enabled smart device.

Security of personal information is a paramount concern for LetHQ. The company utilises an ISO27001 compliant data centre to ensure data remains private, which is an industry-recognised accreditation for data security management. The LetHQ login portal is SSL encrypted and PCI compliant for debit and credit card details. Furthermore, the firm conducts third-party vulnerability scans to enhance data safety and security.

LetHQ Limited is registered in England and Wales with company number 10292353 and is authorised and regulated by the Financial Conduct Authority, holding Firm Reference Number 757682. The company's business activities include activities of insurance agents and brokers, and management of real estate on a fee or contract basis. While LetHQ's services cater broadly to the UK lettings industry, including letting agents, landlords, and housing associations, its comprehensive tenant referencing, digital ID checks, Right to Rent checks, and rent guarantee insurance products are directly applicable to the Private Rented Sector (PBSA). The detailed tenant background checks are designed to minimise the risk of letting to problematic tenants, a critical function for managing student accommodation.

The company's ability to process reference applications quickly and provide robust insurance solutions supports the operational needs of PBSA providers in ensuring secure tenancies and mitigating financial risks.