Kendall Bailey

Kendall Bailey operates as a dedicated HMO (House in Multiple Occupation) lettings specialist across York, Leeds, and Harrogate. Established in 2012, the firm possesses over a decade of experience within the industry, focusing exclusively on HMO lettings to concentrate its expertise in this specific area. This specialization allows the company to understand the complexities and challenges associated with managing HMO properties, aiming to provide a streamlined experience for its clients. The company offers a comprehensive array of HMO property services designed to meet the diverse requirements of landlords.

These services range from bespoke guaranteed rents to full management and tenant-finding solutions. As a family-run business, Kendall Bailey maintains flexibility in addressing landlord needs, tailoring its management services to suit individual requirements. The firm is committed to treating each property with care and attention, reflecting a dedication to professionalism, transparency, and integrity. Kendall Bailey specializes in managing both professional and student HMOs, recognizing the distinct needs of each tenant group.

For professional HMOs, the company focuses on providing high-quality accommodation that caters to working professionals, offering freshly refurbished properties with amenities such as smart TVs, unlimited WiFi, regular cleaning, gardening services, and all bills included. The firm also ensures a 48-hour maintenance response for professional tenants. For student HMOs, Kendall Bailey manages an exclusive portfolio of properties in York and Leeds, equipped for students attending institutions like the University of York, York St John University, the University of Leeds, and Leeds Beckett University. These student properties are often fully furnished and can include utility bills, high-speed broadband, fitted kitchens with various appliances, and gardening services for homes with gardens.

The company offers a range of student accommodation options, including shared houses for individuals and groups, rooms for academic staff and postgraduates, and specific rooms for mature, PhD, or students seeking a quieter environment. The firm adheres to professional ethics, being bound by Property Mark and holding ARLA qualifications, which provides clients with assurance regarding professional development, integrity, regulatory knowledge, and expertise. The team consists of experienced property management specialists with a deep understanding of HMO management, local regulations, and compliance. These professionals are trained to maximize the return on HMO property investments through diligent management of rental income, timely rental increases, and the coordination of low-cost, high-quality maintenance work.

Kendall Bailey provides monthly financial reporting to ensure transparency and peace of mind for landlords. In addition to its core services, Kendall Bailey has cultivated an expert team of contractors over the last decade to support all aspects of property management. The company ensures high standards by requiring all contractors to sign a service agreement and typically obtains three quotes for competitive pricing on services such as photography, maintenance, decorating, plumbing, or electrical work. A 24-hour in-house phone line is available for emergencies, with the firm assessing urgent situations free of charge to ensure prompt resolution.

The business operates on family values, providing honest advice that the team would offer to their own family members. The company has a track record of increasing rent for 97% of its properties within the first 12 months of management, often by an amount greater than the corresponding fees, effectively making the management service free of charge for some landlords.