Northwood UK

Northwood UK operates as a network of estate and letting agents across the United Kingdom, maintaining over 90 locally owned offices. This structure allows for a localised approach to property services, with each office managed by a local director and a team of experts possessing specific knowledge of their respective areas. Northwood GB Ltd, the entity behind the Northwood group, was established in 1995, initially offering a unique Guaranteed Rental Income service to landlords. The company has since grown into a national brand, providing comprehensive residential sales and letting services.

Northwood GB Ltd is a founder firm behind the Propertymark initiative, and all its offices are members of The Property Ombudsman, demonstrating a commitment to adhering to industry codes of practice and ensuring client protection. The ultimate holding company for Northwood GB Ltd is The Property Franchise Group plc. The firm offers a range of services designed to support landlords in managing their properties effectively. A cornerstone of its offerings is the market-leading Guaranteed Rent service, which provides landlords with a fixed income on their property for 52 weeks of the year.

This service ensures rental payments regardless of whether the property is occupied or if a tenant stops paying, offering financial stability to property owners. Beyond this, Northwood provides a Fully Managed Service, suitable for landlords who have limited time to oversee their properties, handling all aspects of the tenancy. For landlords preferring a more hands-on role, the Tenant Find service assists solely in securing suitable tenants, while the Rent Collection service supports with financial and administrative duties. For individuals seeking to sell a property, Northwood offers free, no-obligation market appraisals, available through virtual or face-to-face appointments, to accurately determine a property's worth.

The company also provides a "Bespoke by Northwood" service, a personalised approach to property sales. This service can include home styling, arranging minor home improvements, and developing tailored marketing and social media plans to ensure properties stand out. Northwood lists properties on prominent UK property sites, including Rightmove, Zoopla, and OnTheMarket, to reach a broad audience of potential buyers, including those relocating from within the UK and overseas. The firm supports clients through all stages of the selling process, including assistance with storage or removals.

Northwood's operational philosophy is guided by a set of core values: to be a safe pair of hands, to have a can-do attitude, to act as property specialists, and to always demonstrate empathy. The company's brand promise is to protect its clients and deliver the best possible service, ensuring that clients always have local support and expertise on their side. The firm also caters to property investors through its Investor’s Club, which is designed for individuals looking to expand their existing property portfolios or for those entering property investment for the first time. With a strong presence on social media and a state-of-the-art website, Northwood leverages its national reach to efficiently connect properties with thousands of pre-qualified tenants and buyers.

While Northwood UK primarily focuses on general residential sales and lettings across its network, certain local offices address specific market needs, including student accommodation. For example, the Northwood office located in Aberdeen offers services specifically tailored to finding suitable student accommodation. This service caters to students requiring housing with convenient access to local educational institutions such as Aberdeen University and Robert Gordon's University. The Aberdeen team provides expertise in navigating the local student housing market, assisting students and also supporting investors interested in properties suitable for student tenants.