Rooms in Kent

Rooms in Kent operates as a specialist in professional House in Multiple Occupation (HMO) management and lettings across Kent. The firm focuses on providing shared living accommodations primarily for working professionals. Its core values were established when the initial tenants moved into the first property in June 2011. The company's approach centres on delivering quality and affordable rooms, coupled with a high standard of service for its tenants.

" test for each property. This internal standard ensures that a consistent level of quality is maintained throughout the company's portfolio, aiming to provide every tenant with a high-quality living experience. The firm prioritises prompt responses to maintenance and tenancy issues, which contributes to maintaining safe and well-kept homes. Rooms in Kent also offers 24/7 online support for its housemates, accommodating various shift patterns and ensuring accessibility for assistance.

The company demonstrates an adaptive approach, continuously evolving with the market to attract suitable housemates and offer a diverse selection of rooms. Rooms in Kent provides all-inclusive renting options, which encompass utility bills, property maintenance, and WiFi services. This comprehensive offering aims to simplify the renting experience for housemates. The company also places importance on fostering a sense of community by bringing together individuals who are in similar life stages, facilitating connections and shared experiences among residents.

For securing a room, the firm offers two deposit options: a traditional five-week deposit or the alternative of a No Deposit Scheme through flatfair. The flatfair option allows for lower upfront move-in costs, equivalent to one week's rent plus VAT, for eligible tenants. The operational structure of Rooms in Kent is supported by a professional team. Lindsay Ludman serves as the Director and Owner, bringing over a decade of experience within the HMO industry.

Her role involves envisioning properties beyond their current state to implement innovative strategies that maximise potential, having transformed properties ranging from six-bed to twelve-bed HMOs. Laura Josephs is responsible for the housemate placement process, utilising her interpersonal skills to understand housemates' preferences, interests, and aspirations, thereby providing a personalised matching service. Jon Rose manages the financial aspects, offering expertise in estate planning for property and small business owners to assist clients in making informed financial decisions. Rooms in Kent collaborates with a network of local, qualified, and experienced tradespeople, referred to as its 'A-Team,' to ensure quality property work.

The company's services extend across various towns in Kent, including Ashford, Folkestone, Maidstone, and Medway, offering locations from town centres to suburban areas. The firm's client money is protected under a Client Money Protection scheme, held in a designated client account, in compliance with regulations.