Whites Estate Agents

Whites Estate Agents is a family-owned property firm operating in Northampton, established in 1998. The company provides a range of property services, including sales, residential lettings, and comprehensive property management. Whites Estate Agents operates from a high street office located in Abington, serving clients across Northampton and its surrounding areas. The firm is structured to offer both property sales and planning advice through Whites Estate Agents, alongside residential lettings and management via Whites Residential Lettings Ltd.

The company maintains a commitment to professional standards within the property industry. Whites Estate Agents is a member of Propertymark, a professional body that incorporates the National Association of Estate Agents (NAEA) for sales and the Association of Residential Lettings Agents (ARLA) for lettings. Additionally, the firm belongs to the Ombudsman Scheme, which is part of the Office of Fair Trading, ensuring a high level of conduct in all its dealings. The team comprises 12 staff members who possess over 90 years of combined property experience, allowing the company to offer accompanied viewings and extended opening hours.

For landlords, Whites Residential Lettings offers both "Let Only" and "Fully Managed" services, designed to provide clear and transparent fees. The fully managed service aims to offer landlords peace of mind regarding their rental properties. The company handles tenant sourcing, referencing, and contract provision. For managed properties, the firm collects rent and pays it to landlords on the day it is received.

Services also include producing a free written and photographic inventory, conducting regular property inspections, and addressing maintenance issues. The company advertises properties on platforms such as Rightmove, PrimeLocation, and its own website to ensure broad market coverage. Whites Estate Agents also provides specialised services in the Private Rented Sector (PBSA) through its student accommodation offerings. The firm manages and lets a variety of student properties, ranging from individual rooms to houses with four to seven bedrooms, and custom-designed halls of residence.

All student properties managed by the company comply with current regulations, are licensed Houses of Multiple Occupation (HMOs), and are registered with Northampton Borough Council. A dedicated maintenance team is in place to ensure properties are well-maintained, supported by a 24-hour helpline for unforeseen emergencies. The student services team, consisting of fifteen professionals, facilitates a streamlined process for students, including electronic paperwork and online tenancy contract signing. Regular property visits are conducted throughout the year to ensure safety and address any maintenance concerns, and guidance is provided to students at the end of their tenancy to assist with deposit returns.

Student deposits are protected through the firm's membership with ARLA PropertyMark.